returns

RETURN REQUEST FORM

  1. Complete the form below with as much information as possible. 
  2. SUBMIT 1 RETURN FORM PER UNIT.
  3. Once submitted, your return process has officially started and we’ll take it from there. We may contact you for additional information.
  4. Please keep in mind that it is the manufacturer’s decision to accept or deny a return. 
  5. We’ll keep you updated along the way, but if you have any questions during the process, please contact returns@elevate-b2b.com or call us at (833) 351-5333. We have a dedicated RA Director standing by!
Elevate B2B is committed to providing tailored solutions to meet your business needs efficiently and effectively.
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Example of set tag, please make sure serial tag legible as shown in the examples below.

Returns

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.
Click or drag files to this area to upload. You can upload up to 5 files.
Product Type
Name
Is this issue causing a hotel room to be down?
IMAGES OF DAMAGE/DEFECT – Please email returns@elevate-b2b.com with questions.
TO EXPEDITE YOUR RETURN – please upload images in jpg format instead of HEIC.
If you are returning unopened items, DO NOT open for photos

What is 11+11?

Please include entire label on side of box and set tag, as shown in the examples below.

Returns
Returns