Returns | Elevate B2B

returns

RETURN REQUEST FORM

Complete the form below with as much information as possible.
SUBMIT 1 RETURN FORM PER UNIT.
Once submitted, your return process has officially started and we’ll take it from there. We may contact you for additional information.
Please keep in mind that it is the manufacturer’s decision to accept or deny a return.
We’ll keep you updated along the way, but if you have any questions during the process, please contact returns@elevate-b2b.com or call us at (833) 351-5333. We have a dedicated RA Director standing by!

Elevate B2B is committed to providing tailored solutions to meet your business needs efficiently and effectively.

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Manufacturer

Example of set tag, please make sure serial tag legible as shown in the examples below.

Upload Serial Tag on Back Of Unit

Click or drag a file to this area to upload.

Upload a picture of the DAMAGE/DEFECT, including surrounding area (powered on, if possible)

Click or drag a file to this area to upload.

Upload Additional Photos

Click or drag files to this area to upload. You can upload up to 5 files.

Model Number

Serial Number

Product Type

Television/Display
Other

Purchase Order, Sales Order, or Invoice

Property Name

Property Street Address

Property City

Property State

Property Zip

Point of Contact for Return

Contact Zip NOTHING

Name

First

Last

Phone

Email

Description Of Problem

Is this issue causing a hotel room to be down?

Yes
No

IMAGES OF DAMAGE/DEFECT – Please email returns@elevate-b2b.com with questions.

TO EXPEDITE YOUR RETURN – please upload images in jpg format instead of HEIC.

If you are returning unopened items, DO NOT open for photos

Math Captcha

What is 11+11?

Please include entire label on side of box and set tag, as shown in the examples below.

Returns

Returns